THE RELATION BETWEEN JOB CHARACTERISTICS, PERCEIVED ORGANIZATIONAL SUPPORT AND EMPLOYEE ENGAGEMENT

Abstract

The purpose of this study is to test a hypothesized model establishing job characteristics as an antecedent for perceived organizational support, and perceived organizational support direct impact towards employee engagement in the selected private sector banks.  The sample consists of senior level employees working in selected private sector Banks, head office or corporate office in Tamilnadu, India. Based on 245 respondents, the hypotheses developed for the study was tested. The testing of hypotheses revealed that job characteristics create positive and significant impact on perceived organizational support. The direct impact of perceived organization support towards employee engagement was positive and significant. Leaders in the Banks are recommended to be enriched with more emphasis on offering managers with identifiable and significant tasks that have autonomy and decision making. Leaders should continuously focuses on perceived organizational support to managers to increase their engagement level in the workplace. The relationship between perceived organizational support and employee engagement has been rarely investigated, thus the result of the study will contribute additionally towards the existing literature.