Investigating the impact of emotional intelligence on employee performance in the IT industry

Abstract

The study aimed to determine whether there is a significant difference in emotional intelligence and employee performance between male and female employees in the IT industry. Further to estimate the level of influence emotional intelligence has on employee performance in the IT industry. For the study, the descriptive research design was used. The data was collected from 432 employees working in the IT industry. The researcher used a simple random sampling technique for the study. The data was collected through an online questionnaire. From the analysis and interpretation made it was found that there is no significant difference in emotional intelligence and employee performance between male and female employees in the IT industry. It was found that; Self-Awareness, Self- Motivation and Self-Regulation are the important emotional intelligence character found among IT employees. Further, it was found that; Work Quality, Work Engagement and Work Timeliness are the important employee performance attribute found among IT employees. Also, the study confirms that emotional intelligence impacts employee performance.