Analysis of a Complex Feedback Queue Network

Abstract

The aim of the paper is to discuss a system of complex feedback queue model containing three subsystems; one is comprised with two biserial service channels and other with two parallel service channels. Both the subsystems are commonly connected with a central service channel. The customers have the facility to revisit any of the service channels at most once with different probability of leaving the server and moving from one server to another server. Mean queue length is derived in steady state condition. Particular values are given to the variables to check the validity of the model. The model is applicable to many real life situations such as in shopping malls, offices, communication networks etc.