Impact of Knowledge Management Processes on Organizational Performance in Tamil Nadu Higher Education: Mediating Role of Organizational Commitment

Abstract

Based on knowledge management view, the study observed the impact of knowledge management processes in Tamil Nadu Universities and tests the direct association among knowledge management processes and organizational (University) performance. This study further inspects the mediating role of Organizational Commitment between Knowledge Management processes and organizational performance.  This study used a sample frame of 419 academic leaders from Tamil Nadu Universities. Furthermore, the assumed logical associations were analyzed using AMOS 20. Regardless of improved stature of knowledge management in higher education institutions, there is a lack of studies that examine the interrelationship of knowledge management process, organizational commitment and organizational performance. The results show that, KM processes (Creation, Acquisition, Storage, Sharing, and Utilization) and further ascertain the mediating role of organizational performance on the relationship between KM processes and organizational performance of higher education institutions.