Examining the Relationship of Herzberg Two-Factor Theory towards Job Performance in Royal Malaysian Navy

Abstract

Royal Malaysian Navy (RMN) is one of the three Malaysian Armed Forces that is responsible to keep the country in peace and serve the people and sovereignty of the nation.  The big challenge to achieve RMN goal is to maintain and improve job performance among employees in order to achieve the vision and mission.   This study examined the relationship of hygiene and motivation factors towards job performance of Malaysian.  The research centered to [1] Two-Factor Theory (1959) on hygiene factors (quality of supervision, pay, relation with others, and job security) and motivation factors (opportunities for personal growth, recognition, responsibility and achievement) towards job performance.  From a total of 190 questionnaires distributed, only 169 were returned, equivalent to 92 percent response return rate.  The navy people served onshore acted as participants of the study.  Based on [2],the findings indicated quality of supervision (r = 0.47), relation with others (r = 0.49), job security (r = 0.58) has a moderate positive relationship to job performance.  As for motivation factors, opportunity for personal growth (r = 0.66) indicated a strong positive relationship, recognition indicated a positive moderate (r = 0.54) relationship, whilst there exists a positive strong relationship of responsibility (r = 0.64) achievement (r = 0.68) towards job performance.