BASIC CONCEPTS OF SUPPLY CHAIN MANAGEMENT TAKING CASE OF MUMBAI TIFFINWALA AND IMPACT OF LOCKDOWN

Abstract

In the past four decades, the supply chain has changed significantly. There has been a significant paradigm shift in the Management of modern business; that is, the individual companies no longer compete as a single autonomous business, but as a supply chain. So the final goal of the company is to deliver the customers with the best possible experience with the help of coordinated finances, products, information that flows using the latest technology. So there is a need for best supply chain managers who have in-depth knowledge and can make use of information technology-enabled systems to extend its customers and suppliers with the best possible solutions. This paper critically examines the need for the supply chain management. A detailed literature survey reinforces the goals, importance, and need for the supply chain management. A case study was done on how the famous ‘Tiffinwalas’ are able to deliver meals using efficient supply chain management, thereby reducing the cost. Additionally, the paper throw light on the impact of Covid-19 pandemic on Mumbai Dabbawala.