Web-based Management Information System of Cases Filed with the National Labor Relations Commission

Abstract

This study was developed to describe the daily operations and encountered problems of National Labor Relations Commission Regional Arbitration Branch No. IV (NLRC RAB IV) through conducted observations and interviews. These problems were addressed and analyzed to be the features of the developed web-based management information system (MIS) of cases. The system covered managing filed complaints, Single-Entry Approach (SEnA), labor cases, and report generation. The findings, through the interview, of handling records were inconsistent and inaccurate. The research methodology utilized in this project was the descriptive developmental approach. The Agile Software Development methodology was followed to develop the system. It was used to quickly produce the desired output while allowing to go back phases without finishing the whole cycle. This study also focused on ensuring the Data Privacy Act of 2012, protecting the database's information using XOR Cipher Algorithm. This study was evaluated using standard web evaluation criteria. Using the criteria, the study's overall mean was 4.27 and 4.43, both with the descriptive meaning of Very Good, which showed that the system was accepted as perceived by experts and end-users, respectively.