Model Of Cyber Crime Investigation In Thailand: Fraudulent Cases

Abstract

This research aimed to study problems of cybercrime investigation of law enforcement officers in order to suggest model management of cybercrime investigation in fraudulent cases. This research was qualitative research by conducting in-depth interviews with 30 key informants. Research instruments were in-depth interviews and data analysis by content analysis. The research revealed that problems of cybercrime investigation were caused by law enforcement agencies and officers. The agencies that were in charge of suppression of cybercrime lacked forces, technologies, and maintenances and had no preparedness when compared to workloads. Besides, there were problems of distributing duties within the agency and also a lack of cooperation from technology service providers. The model management of cybercrime investigation in fraudulent cases comprised inquiring and explaining information before receiving a report, investigating officers gathering information, inquiring of victims about information supporting the investigation, recovering social media account, identifying criminals, and gathering acquired information to submit a request for information from service providers.