Relationship between Emotional Intelligence and Quality of Work Life at Public Sector Banks in Calicut District

Abstract

This article is to study the relationship between the Emotional intelligence and quality of work life of employees at public sector banks in Calicut district. There are nearly 250 public sector banks functioning at Calicut district and 300 hundred employees were taken as sample from these banks to conduct this study. The data were collected from the employees using questionnaire and their response were marked on a five point Likert scale ranging from 5(Strongly Agree) to 1(strongly disagree.) The collected data was analyzed using Karl Pearson’s correlation and simple average as the statistical tools. The analysis shows that there is very high correlation between emotional intelligence and quality of work life. That is the emotional intelligence has significant effect on quality of work life of the employees of public sector banks. Also found using simple average and coefficient of variation, that the emotional intelligence of female employees is more than the male employees. So the study can be concluded by saying that the emotional intelligence and the quality of work life are positively correlated in public sector banks and the female employees of public sector banks are more emotionally intelligent than the male employees.