A Study on Local Civil Servants’ Demands in Vietnam

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Ngo Sy Trung, Phuong Huu Tung, Nguyen Nghi Thanh, Tran Thi Mai

Abstract

Civil servants are the labor force who perform public duties to serve the society and the people through the exercise of power by the state. They have, therefore, the same fundamental characteristics as other employees in the society, which is reflected in their professional qualifications, working capacity, and ethical qualities. Psychologically, they also have the same necessary needs as other workers and always want them to be satisfied. In terms of research, their needs are studied in both material and spiritual aspects. Within the scope of this paper, the author focuses on understanding and analyzing them in both material and spiritual aspects, which are a demand for being paid a satisfactory salary; a demand for receiving leadership recognition and encouragement; ademand for being honored and rewarded, and a demand for being studied to improve the professional expertise. With the secondary data collected and analyzed by the qualitative research method in combination with the primary one which are the results from sociological surveys by the quantitative research method, he contributes to clarifying the reality of the civil servants' demands in local government agencies in Vietnam. Not only are these research results meaningful for himself in the implementation of other research tasks related but also for managers. This is considered as the necessity for conducting research and adjusting policies in order to further satisfy civil servants' demands so that they have more enthusiasm, effort and creativity in the working process.

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