Managing Talent in Hotel Industry: A Conceptual Framework

Abstract

A well-managed talent management strategy for hotel managers offers a validated and realistic way to build a culture of high efficiency, continuous growth, and a deep commitment to high-quality service for organizations. This research paper explores talent management strategies in the hotel industry and focuses specifically on talent management activities in luxury and low-budget hotels that have a direct effect on the setting of objectives, compensation for success, coaching and employee growth. The hotel industry is one of the fastest growing economic sectors of our time. The hotel industry is a multi-billion-dollar business that is rising. It is thrilling, never dull, and it offers endless possibilities. Hotels are highly intensive as a service sector, and in this sense, it is a vital role for the management of employees employed in hotels.  The emerging positive trend in the tourism industry suggests that the hotel industry is like a reservoir from which foreign exchange flows like other sectors, so that a reasonable mix of core and peripheral services is made possible. The hotel industry also needs to pursue avenues for innovation. It should not be ignored that the world's leading hotel companies have stepped up research to enrich their offerings with the slogan of incorporating extra attractions to their service mix.