Expansion And Application Of Ict As A Business Competitive Strategy

Abstract

A documentary review was carried out on the bibliography identified as publications in high impact journals indexed in Scopus database regarding the variables Expansion and Application of Information and Communication Technologies (ICT) as a Competitive Business Strategy, in order to identify and describe the main characteristics presented in the volume of production of publications during the period between 2015 and 2020, when a total of 716 publications were identified. This production level was classified by means of figures that allow a bibliometric analysis and a qualitative analysis of published case studies is established, with the purpose of describing the position of different authors. Among the main findings is that the year in which more publications on the proposed topic were made was 2020, with a total of 166 published papers; Brazil is the Latin American country with the highest number of publications, registering 194 documents, the area of knowledge with the highest number of contributions in research and scientific publications was Social Sciences, with 203 documents related to this area; and 74% of publications were managed as journal papers.