A Study on the Role of Linguistics in Business Communication with reference to Information Technology Sector

Abstract

This paper evaluates the role of linguistics in business communication in Information Technology (IT) sector with reference to the communication skills of human resources comprising both the genders, linkage between communication skill and attrition, turn-taking and the ability of the team cohesiveness in group meetings with the client. Linguistic ability is one factor which influences turn-taking but domain expertise is the critical factor which enables a person to contribute during the discussions. Though English is the normal business language in Information Technology (IT) sector, the ability of an individual to present cogently technical aspects during a meeting depends on various factors.