Impact of Consumers Protection Act on Consumer Movement

Abstract

The Consumer Protection Act 1986, to protect customers from exploitation and to safeguard them from contaminated and substandard goods and defective services. A research design specifies the methods and procedures for conducting a research work. Researchers have used the five-point scale. Likert scale reveal that five-point scales provide best results and commended. Hence, five-point scales have been used in the survey instrument. It is shows that the Increase the consumer awareness, Speed disposal of cases, compare to previous legislations the procedures under this Act are positive impact on Consumer Movement. However, stimulates fair trade practices are negative impact on Consumer Movement