COVID-19 Pandemic and E-Commerce in Oman; A Systematic Literature Review

Abstract

COVID-19 pandemic has strongly affected the living style of people and particularly their spending or purchasing style. Now the majority of customers in many countries, prefer to purchase any product or service online. Therefore, this research has conducted a systematic literature review of studies highlighting the role of the COVID-19 pandemic on e-commerce/ online purchasing in Oman. After the critical internet-based search, only 8 studies were matched with selected keywords, thus, all of them were considered for review. The results highlighted that the majority of studies considered for review were empirical in nature and not published by renowned publishers. The biggest limitation of this review is that only 8 articles were considered due to the limited availability of articles. Thus, future studies can either conduct empirical research or do a systematic literature review in the context of any other developed country.