A Study on Quality of Work Life in the Hospitality Industry Employees

Abstract

The system method in which employees are able to meet their significant personal demands while employed in the company is known as Quality of Work Life. The company is concerned in improving its workers' quality of life at work, and it seeks to instil sentiments of security, equity, pride, internal democracy, ownership, autonomy, responsibility, and flexibility in their thoughts. The goal of this research is to examine the quality of work-life situation of hospitality employees in order to determine the overall quality of work-life aspects from the perspective of hospitality sector employees in the study region. A quantitative research design was used in the study to reach the research go The researcher picked a self-administered direct questionnaire as a data gathering strategy. Work environment, organisational culture and climate, job satisfaction and job security, compensation and rewards, training and development, and other aspects or dimensions of quality of work life were found as contributing favourably to hospitality employees in the research. The survey found that compensation and benefits are the most significant factor in improving the quality of work life in the hotel business.